Setting A New Standard In Service & Support
Home / Service & Support
Bold Commitment To Serve - For The Life Of Our Lockers
A flawless install is the benchmark. Delight at each stage is our standard.
We not only make Australia’s most functional and durable lockers, but we also empower builders, designers, and architects to break the stigma of mental health and build an environment that fosters happy and healthy minds.
At Activelocker, we are keen to ensure everyone gets a stress-free experience with our products because we believe that our clientele deserves not just ergonomic lockers – but guaranteed storage and office solutions every step of the way.
We stand by our 40-year reputation of providing seamless locker solutions to basically every group of users imaginable. Whether it’s a quick fix or a meticulous solution-seeking process, the extent that we go to helps us provide the right outcome for our clients. And that makes them 100% happy!
Because really, we love working to the enth degree!
Our Team. With a proven track record, our friendly production team coordinates all preparations to ensure lockers are delivered successfully within project time frames. Our staff members have years of unparalleled experience in the industry and are established experts at what they do.
Production. The quality control of our entire production process is very closely managed. Our lockers are mindfully designed to suit our clients’ specific needs. Defect-free. All the time. We value user-experience above all else so we make sure all factors are considered before handover.
Three Stages of Service & Support
Project Consultation
The journey to advocating healthy minds starts with a locker design. But finding the right locker design for a specific environment can seem like a daunting and overwhelming task. Over the years, we have committed ourselves to facilitate a consultation process to accommodate the locker needs of our client base – even if this means generating a pile of reports and end-to-end meetings to come up with the perfect solution.
Flawless Build & Install
We build solutions every step of the way. We don’t just tick boxes. We guide our clients as they move through the design and customisation process, installation, and operations; so they don’t have to worry about anything. This means we are able to deliver defect-free lockers of any quantity and size even on a tight schedule. We never miss deadlines.
Ongoing Service & Support
We’re with you for the life of the locker – and we mean it! We care about the people using our lockers as much as we care about our lockers. It’s frustrating to be on the other end of support when the support team isn’t fully outfitted. At Activelocker, being proficient and responsive is paramount. We are most happy to engage in meaningful conversations that will help clients feel confident and at ease with their lockers. We’re just a call or text away!
How We Work With Architects
We help architects and designers find the perfect match for their project requirements. We meticulously go through the design process to ensure nothing gets overlooked upon handover. By granting architects the flexibility to customise their lockers without sacrificing the users’ comfort level, they are able to create modernised spaces that businesses want to be in.
Ultimately, we work hand in hand with architects to deliver not just aesthetically pleasing locker designs, but lockers that represent their clients’ brand and identity.
How We Work With Builders
We always bring our A-game when it comes to creating intuitive storage solutions for our clients. That is why builders love to work with us! We always come up with the right solutions to address their specific needs.
Our long history of collaborating with builders has equipped us with the competency to execute even the most demanding project timelines and requirements. Defect-free all the time. Right on time.
How We Work With Facility Managers
We help facility managers come up with the perfect storage solution for their specific environment. By getting rid of the usual locker nuisances that may become the straw to break the camel’s back, their daily operations become smooth and efficient. And it doesn’t even end there – we provide ongoing support for the life of the lockers!
No more clutter. No more interruptions. Just more storage and convenience. This is how we make sure facility managers get the end result they need 100% of the time.
Testimonials
A new standard in Service & Support
Cultivating positive user experiences throughout the life of the lockers has brought us delighted and repeat clients – which we couldn’t be more thankful for. And then it got us thinking, “Could there be anything better than flawless?” In our own terms, there sure is!
Over the years, our passion for our craft has only grown, and we know we can even make things more efficient than it already is. We want to be far more capable. Far more competent. Far more responsive. More proactive than ever. And it’s already in the works. Stay tuned.
We are doing so much good together
Crucial Conversations
Guiding clients and the market to make decisions for the wellbeing of people.
Purposeful Partnerships
Partnering with professionals working at the coal face of mental health issues.
Stronger Communities
We spend time in our communities working to improve mentally health & wellbeing.
Because Flawless Lockers Are No Longer Enough
We know an awesome, flawless locker installation is the benchmark today. But while we are known for our precision work, you may not know what drives us, or the lengths we go just to make your experience with us so damn delightful…
Together we are changing the world
We dream of a world where people are happier, more creative, and better at what they do. One locker at a time.
Activelocker is dedicated to improving the mental well-being of people using our products. This is made possible through our conscious effort in designing human-scale lockers and furniture that they can trust and fully depend on. We focus on solving the challenges brought about by stress relating to the specific environment they’re in. By eliminating stress triggers caused by inefficient lockers, we positively impact people’s mental well-being.
Together, let us break the stigma of mental health and empower ourselves to build a brighter, happier, and healthier future.
How we got here
Our 40+ fruitful years have taught us about the ins and outs of the locker industry. Our mission has evolved in response to what we have learned during this period.
It’s no longer just about flexible design options but more on why we need to be flexible. This has led us to focus on working with our clients to establish mutual benefits between the users’ well-being and the environment they’re in.
Our Commitment to Sustainability
As we’re approaching a point of no return on climate change, our decisions today will determine the extent of its impact over the next centuries. That is why Activelocker is committed to taking part in the drive towards carbon neutrality. We’d like to help build a sustainable future, as we care deeply for the planet that sustains us.
This means that we are on the journey to limit carbon emissions from our operations. Supporting our products enables our clients to become active participants in healing the planet.
Need Assistance? Let Us Delight You With Our Service!
Certifications
Proudly
Australian Made
Australian Owned
Our team is renowned for
our custom locker work.
Join the conversation
